Privacy & Cookies.

 

Privacy

Overview

This privacy statement relates to our website. We also have a privacy notice regarding data relating to pupils.

Data controller

Heathfield Schools' Partnership.

Heathfield Nursery & Infant School

Heathfield Junior School

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact our data protection officer:

Jackie Harker / Tony Kelt

Heathfield Schools' Partnership,
Cobbett Road,
Twickenham
TW2 6EN

 020 8894 4074

Personal information we process via our website

  • Information you provide when you make an enquiry by email or telephone
  • Photographs of pupils and teachers at work in school and during off-site activities
  • Staff & Governor names and role(s)
  • Website usage data

Purposes and lawful bases for processing personal information

Answering your enquiries by email...

Where you provide an email address when using links to email us an enquiry via this website, we process your personal information on the lawful basis of consent only to answer your enquiry. We do not retain your personal information after your enquiry has been dealt with. We do not share your personal information with anyone outside the school. If a third-party needs to be involved in answering an enquiry you will be asked to contact them directly yourself.

Photographs of staff and pupils...

We may use photographs of staff and pupils at work in school and during off-site activities. We do this in the course of informing past present and prospective staff, parents & pupils as well as the wider community about the work of the school. Our lawful basis for doing this is consent, which is sought explicity and kept on record.

Governor information...

We are required to publish this information. Our lawful basis for doing this is legal obligation.

Staff information...

We are required to publish the name of the member of staff who deals with queries from parents and other members of the public. We are also required to publish the name and contact details of our special educational needs (SEN) co-ordinator (SENCO). Our lawful basis for doing this is legal obligation.

We also publish the names of all other staff. Our lawful basis for doing this is public task.

Website usage data...

We use google analytics to monitor and understand better how visitors use our website. We anonymise visitors' IP addresses and do not identify any visitor peronally. We retain website useage data for the minimum period possible. We use this information to help us improve the way our website serves people. Our lawful basis for doing this is legitimate interests.

External websites

We may provide links to other websites. The privacy policy of each external website you visit will then apply. Please note that we have no control over the content of external websites.

Security

We have comprehensive, multi-layered security procedures and processes in-place in order to protect your information while it is stored on our systems.

Retention and destruction of information

We retain your personal information only as long as reasonably necessary.

Information retention:

  • Your email address and email is retained only until we've answered your enquiry
  • Pupil and staff photographs on our website are removed and refreshed regularly as specified in our information retention and destruction policy
  • Governor information is retained only as long as legally required
  • Staff information is kept up to date
  • Google analytics website useage data is retained for 14 months

Personal information is destroyed securely at the appropriate time, in accordance with our internal information retention and destruction policy.

Your rights

The right to be informed

This privacy statement aims to provide you with clear and concise information about what we do with your personal data.

The right of access

You have the right to access any personal information we hold about you.

Please contact our Data Protection Officer

We will ask for information to prove your identity before any personal information is released to you.

We don't charge a fee for providing you with information we hold about you.

We are required to provide you with the information within one month from the date of receipt of your request.

The right to rectification

You have the right to request rectification of any inaccurate or incomplete personal information which we hold. Please contact our Data Protection Officer. We are required to rectify the information within one month.

The right to erasure (to be forgotten)

We have rigorous arrangements for retention and destruction of information in place. You also have the right to request deletion of personal information

Please contact our Data Protection Officer

We may be required to retain some information to comply with a legal obligation or if the information will be required for the purposes of resolving a complaint.

The right to restrict processing

You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.

When processing is restricted, We are permitted to store the personal data, but not use it.

You can make a request for restriction by contacting our Data Protection Officer.

We have one month to respond to a request.

The right to object

You have the right to object to our processing of your personal information at any time.

If you object we will stop processing your personal information as soon as we receive your written objection. Please contact our Data Protection Officer

The right to complain to the data protection regulator

We would appreciate the opportunity to resolve any complaints you have, however you also have the right to complain to the UK data protection regulator (the "ICO") about how we've used your personal data.

The ICO website also contains useful information about your privacy rights.

Cookies

Measuring our visitors

We measure visitors to our website using Google Analytics. This records the pages you view within our site, how you arrived at our site and some basic information about your computer. We anonymize your IP address so all of that information is anonymous - we don't know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand how well our website is meeting the needs of our visitors, how people arrive at our site and so on. We use this information to help us understand how people use our website and to improve their experience when using it.

We retain Google Analytics website useage data for the minimum period possible - currently 14 months.

You can learn more about Google Analytics or opt out if you wish.

Our website may set the following cookies:

Google Analytics

 _gat

 _gid

 _ga

These cookies are necessary for Google Analytics to work properly.

Cookie Consent

 cookieconsent_dismissed

This cookie is set when you click the "Got it!" button on the "This website uses cookies to ensure you get the best experience on our website" banner.

This prevents you being shown the banner again for up to one year.